| In order to adapt to the continuous developing of our business and provide better support to our customers, the customer service of Vantrans has experienced brand new concept: |
| Except for the original order processing, we also perform the following services: transportation inquiry, customer feedback processing, service remedy, analysis and supervision of service quality. Thus we establish a whole complete Vantrans after-sales service system to exceed the expectation from our customers. |
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With the increasing of the subsidiary companies, the captioned standard service system will also be performed within national boundary. |
